Frequently asked Questions (FAQ)
While we are here to assist you in getting a Roll Off Dumpster. There are some questions that many customers ask about that we have posted here to assist you in your research.
No Delivery Fees!
How and When do you take payment?
Acceptable payment methods are debit card or major credit card (VISA, MC, AMEX or Disc). Credit/debit card are not processed until delivery date.
How Much Weight can I put in my Dumpster?
Each dumpster has its specific weight limits listed on each dumpster page. Heavy materials such as rock, dirt, concrete, plaster and such are limited to one cubic yard in any size container. Exceeding weight limits are charged at $45/ton.
How soon can I get it?
We usually deliver on a “next working day” basis, but we will accommodate same day deliveries whenever possible.
When will it be picked up?
Typical residential placements are for 7 days, but shorter or longer periods of time can be arranged. We will verify pick up at the time the order is placed. You may call if the unit is ready before the 7 days. We Pick up on the 7th day.
Where will it be placed?
Roll-offs can be placed wherever the customer requests provided it does not create a safety hazard. Street placement must comply with local regulations and may require a permit (additional costs may apply). Lawn placements will require a waiver.
Will it damage my driveway?
No. We have rollers on the containers. The dumpsters will roll on them during pick up and delivery.
How full can I fill my roll-off?
Dumpsters may be filled level to the top edge of the container. Overloaded materials may require the customer to offload excess material to facilitate safe travel.
Will the load be covered?
Yes. We hand tarps loads before transport.
Does someone need to be home or at the placement location?
No. As long as the container is paid for, the area is accessible, and we have good placement instructions, no one needs to be at the delivery location.
Can I move the container?
No. The roll-offs are designed to be moved only by specially equipped vehicles and property and/or dumpster damage may result.
Are there really no hidden charges?
There are NO hidden charges – please note that overweight dumpsters, extended rental times, extra trip fees, hazardous materials in the roll-offs, or damage to the container may result in additional costs. These are, however, spelled out before or at delivery.